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1. Purpose of our Privacy & Cookie Policy

Our Privacy & Cookie Policy forms part of our Terms of Use and sets out what personal data and other information (together called personal information) we collect
and how it will be used and to make sure that your personal information is collected and used fairly. Before providing us with any personal information please read
our Privacy Policy carefully.

By using our site and/or providing us with personal information you are agreeing to the terms of our Privacy Policy. If you do not want your personal information to be used in the ways set out here please do not use our site or submit personal information to us through it.

2. Identity of the Data Controller

For the purpose of the Data Protection Act 1998 the (the Act), the data controller is Manor Student Homes Limited, Riverside East, 2 Millsands, Sheffield, South Yorkshire, S3 8DT. Our company number is 05420509.

3. What Personal Data We Collect

We will collect the personal data included in emails you send to us, from material posted by you on our site, from online forms which you complete and from any other ways you communicate with us. Such personal data may include, but will not be limited to name, address, email address, telephone number and other personal details. Some information you will have to provide and giving other information is voluntary. We will make it clear which personal data you have to give at the point of collection.

4. What Other Information We Collect

In addition to the personal data we collect as explained above, we may collect other information about your visits to our site and about your computer. Such other information collected may include, but will not be limited to, traffic data, location data, weblogs, the resources that you access, when you access our site, when you leave our site, your IP address, your operating system and browser type. This other information is collected by cookies, please see below for more details in relation to cookies.

5. How We Use The Personal Information

We will use such personal information collected:

  • to enable us to carry out our obligations arising from any contracts entered into between you and us;
  • to supply you with information you have requested;
  • to respond to queries, suggestions or complaints;
  • to provide you with information on our products and services and to conduct competitions, surveys and market research (including by email and other electronic methods if you have chosen to receive marketing material by such methods) unless you have opted out of receiving such information;
  • to allow you to participate in any interactive part of our site if you choose to do so;
  • for administration purposes (including your access to our site);
  • to help personalise your experience of our site;
  • to monitor the use of our site;
  • to collate, analyse and report on aggregate, anonymised personal information about users of our site; and
  • to maintain our business records and keep a record of all the above activities.

7. Cookies

Cookies are small files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use the following cookies for the reasons set out in the table below.

Type

Name

Purpose

More Info

Essesntial

Session cookie

PHPSESSID

This cookie is used to store a session ID, so the server can retrieve the relevant session data which is stored on the server for this ID.

 

Non essential, third party.

A persistent cookie, remains on a computer for 2 years, unless it expires or the cookie cache is cleared

_utma

It tracks visitors. Metrics associated with the Google _utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.

The information collected by the cookie may be stored outside the European Economic Area including but not limited to in the United States of America.
www.google.com/intl/en/analytics/privacyoverview.html

Please see www.google.com/intl/en/privacy/privacy-policy.html for how Google use your information.

To find out how to manage these cookies see https://tools.google.com/dlpage/gaoptout

Non essential, third party.

Session cookie, and expires at the end of the session if no additional information is sent/generated will run out after 30 minutes. Because _utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when you leave the page. A timestamp of 30 minutes must pass before Google cookie _utmc expires. Given _utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie expires.

_utmc & _utmb

Google _utmb cookie demarks the exact arrival time, then Google _utmc registers the precise exit time of the user. These cookies work in tandem to calculate visit length.

 

The information collected by the cookie may be stored outside the European Economic Area including but not limited to in the United States of America. www.google.com/intl/en/analytics/privacyoverview.html

Please see www.google.com/intl/en/privacy/privacy-policy.html for how Google use your information.

To find out how to manage these cookies see https://tools.google.com/dlpage/gaoptout.

Non essential, third party

Persistent for 6 months.

_utmz

_utmz monitors the HTTP where you came from to get to our site by type e.g. search engine (organic or CPC), direct, social and unaccounted). From the HTTP Referrer the _utmz cookie also registers what keyword generated the visit.

The information collected by the cookie may be stored outside the European Economic Area including but not limited to in the United States of America. www.google.com/intl/en/analytics/privacyoverview.html

Please see www.google.com/intl/en/privacy/privacy-policy.html for how Google use your information.

To find out how to manage these cookies see https://tools.google.com/dlpage/gaoptout

Non essential, third party

It is a persistent cookie, lasts “forever” or until removed

_utmv

t is used for segmentation, data experimentation and  the __utmv works hand in hand with the   __utmz cookie to improve cookie targeting capabilities.

The information collected by the cookie may be stored outside the European Economic Area including but not limited to in the United States of America. www.google.com/intl/en/analytics/privacyoverview.html

Please see www.google.com/intl/en/privacy/privacy-policy.html for how Google use your information.

To find out how to manage these cookies see https://tools.google.com/dlpage/gaoptout

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If you refuse to accept the essential cookies listed in the table above, our site will not work properly/you will not be able to access certain features of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site.

For more information in relation to cookies, please see en.wikipedia.org/wiki/HTTP_cookie.

8. Security and Storage of Your Personal Information

Unfortunately, the transmission of information via the internet is not completely secure. We will of course comply with our legal obligations but we are unable to guarantee the security of your personal information transmitted to our site therefore any transmission is at your risk. Once we have received your personal information, we will use appropriate procedures and security features to guard against unauthorised access.

Our site offers auto-completion facilities for forms, passwords and payment details. In some situations this could leave you vulnerable, for example, if your mobile device or computer is stolen. You can adjust your auto-complete settings on your browser if you do not want them to apply.

As mentioned above in relation to cookies the data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area, including but not limited to in the United States of America and other countries where data protection and privacy protection may be lower. It may also be processed by staff operating outside the European Economic Area who work for us or one of our suppliers (including Google). By using our site and/or providing us with personal information you are agreeing to this transfer, storing and processing.

9. Your Personal Information and Third Parties

We shall not release the personal information we collect to any third parties unless:

  • It is to Google as set out above;
  • we pass the personal information to a member of our group which includes Qdos.me Limited, Manor Property Holdings Limited, Manor Student Homes Limited and other companies who become part of our group;
  • we are obliged or permitted to do so by law;
  • we need to in order to enforce or apply our terms and conditions of use and/or other agreements between us;
  • material uploaded or posted by you on our site violates the rights of a third party;
  • we need to, to protect ourselves, our group companies, customers, the public and/or property (which may include us exchanging personal information and other information with other companies and organisations for the purposes of fraud protection and credit risk reduction);
  • if fraud or other criminal conduct is suspected (in which case we may disclose personal information to the police and other relevant authorities);
  • we have your consent to do so;
  • it is necessary to do so to provide the products and services chosen by you;
  • we sell any of our business assets we may disclose your personal information to the prospective seller of such business assets; and/or
  • we or substantially all of our assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets.

10. Advertisers

We will not disclose personal data to our advertisers, but we may provide them with other aggregate anonymised information about users of our site. We may also use such aggregate anonymised information to help advertisers reach the kind of audience they want to target. We may make use of personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to a particular target audience.

11. Links To Other Websites

Our site may from time to time contain links to websites of advertisers, affiliates and websites we feel may be of interest to you. If you follow links to other websites please note that these websites may or may not have a privacy policy of their own for which we do not accept any responsibility. Please check how these websites use your information and personal information before your submit anything to them.

12. Your Rights

You have the right to opt out of receiving marketing communications from us at any time. To exercise this right contact our team by email on mail@qdosstudenthomes.com.

The Act gives you the right to access details of the personal data held about you which can be exercised in accordance with the Act. Any access request may be subject to a small administration fee to meet our costs in providing you with details of the personal data we hold about you.

You also have a right to complain to the Information Commissioner if you believe there is a problem with the way we use your personal data. Please see ico.gov.uk for details.

13. Contact Us

If any information which you have provided us becomes inaccurate or out of date or if you have any questions or concerns about the personal information or other information we hold about you and how we use it, please contact our team by email on mail@qdosstudenthomes.co.uk.

14. Changes to this Privacy & Cookie Policy

We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we shall update the version number of the policy and publish the latest policy on our site. We encourage you to review this policy whenever you visit our site. If you do not want your data to be used in the way the updated Privacy Policy sets out please do not use our site or submit personal information to us through it. We will not make changes to the purposes for which we process your personal information or reduce the level of protection we provide for your personal information without your consent.

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